frequently asked questions

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How many people can use the Treadmill at once?

Only one person can experience VR at one time, but live feed of what the player is seeing will be displayed on a television screen for others to see. Part of the fun of VR is watching others experience VR for the first time. 

How much space does the treadmill require?

The minimum space is about 6 x 10 square feet or the equivalent of two large sofa couches together. The VR setup can be done anywhere in a covered location with access to electricity.

How much space for X-Large and XX-Large Guest Size?

A least 70 square  feet. 

Are special shoes required to use the treadmill?

They must be rubber sole shoes. So tell guests sandals will not be permitted on treadmill. 

Who is responsible if the equipment is broken?

All of our equipment is insured by us, so you are not responsible for any of the equipment.

How long does it take to set up for all packages? (Does not include X-Large or XX-Large Guest Size)

  45 minutes to set up the equipment and 45 minutes to break down and pack up equipment. We quote break /set-up times greater than what may be needed.  This time does not include play hours.

Will I sign a waiver being responsible for myself and guests?

 Yes, a liability waiver must be signed prior to event date.

Will I get my money back if I cancel?

CANCELLATIONS:  FOR ALL CANCELLATIONS SUBMITTED VIA EMAIL ONE WEEK BEFORE YOUR DATE 100% REFUND OF BALANCE. DEPOSIT IS NON-REFUNDABLE. ANY CANCELLATIONS LESSER THAN ONE WEEK OF YOUR DATE WILL BE 50% REFUND OF BALANCE.  

EMAIL:  Subject: CANCELLATION (date of event)  Reason for cancellation.  Tasha@Earsbiet.com